Private Maintenance
Your competitors evolve.
Your models must too.
Private Maintenance is not IT support. It is ongoing algorithmic superiority with premium onsite service — a named engineer deploys to your location, trains your team, and ensures your AI stays ahead. No ticketing systems. No offshore handoffs.
Your first year is built into every Dhakma engagement. Direct access to your named deployment engineer. AI updates, document library management, and firmware patches via secure channel. No ticketing systems.
Named engineer · Direct channelYear two onwards, Private Maintenance renews as a dedicated service. Continuous AI refinement based on your private performance data. Your Edge devices collect operational data that makes your models sharper. We make that happen locally.
Annual renewal · Scoped engagementEvery performance cycle makes your models more accurate for your specific operational environment. A Dhakma deployment improves continuously without your data ever leaving your perimeter.
Sovereign · Continuous · Compounding"Your competitors are not standing still. If your AI models remain static, your advantage erodes. Private Maintenance is not a cost centre — it is how you maintain the edge you paid to build."